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Mental Health Resource Center

As our community – our world – attempts to recover from its greatest health crisis in a century, we find our schools and students forever-impacted. Throughout the ongoing Coronavirus Disease (COVID-19) pandemic, we have seen an increased need for mental health services for our youth on a staggering level. According to the new data reported by the CDC, in 2021, more than a third (37%) of high school students reported they experienced poor mental health during the COVID-19 pandemic, and 44% reported they persistently felt sad or hopeless during the past year.

To help combat this growing need for services, we have accumulated a number of resources from our network of community partners, mental health service providers, and our esteemed Clinical department to help guide parents, educators, and caregivers through the process of responding to youth mental health challenges. If you have specific needs or requests, please reach out to our Clinical team at

Please note: CIS Dallas does not currently offer any practicum or internship training opportunities.


Depression is more than just sadness. People with depression may experience a lack of interest and pleasure in daily activities, significant weight loss or gain, insomnia or excessive sleeping, lack of energy, inability to concentrate, feelings of worthlessness or excessive guilt and recurrent thoughts of death or suicide.

Depression is the most common mental disorder. Fortunately, depression is treatable. A combination of therapy and antidepressant medication can help ensure recovery.

What You Can Do

  • Seek the right kind of social support- Social isolation increases the risk of depression. But it turns out that spending too much time discussing problems with friends could actually increase depression as well.

Getting Help

Other Resources


Anxiety is an emotion characterized by feelings of tension, worried thoughts and physical changes like increased blood pressure.

People with anxiety disorders usually have recurring intrusive thoughts or concerns. They may avoid certain situations out of worry. They may also have physical symptoms such as sweating, trembling, dizziness or a rapid heartbeat.

Current Research on Anxiety

Other Resources


Trauma is an emotional response to a terrible event like an accident, rape, or natural disaster. Immediately after the event, shock and denial are typical. Longer term reactions include unpredictable emotions, flashbacks, strained relationships, and even physical symptoms like headaches or nausea. While these feelings are normal, some people have difficulty moving on with their lives. Psychologists can help these individuals find constructive ways of managing their emotions.

After A Traumatic Event…

The Facts

  • At least 1 in 7 children have experienced child abuse and/or neglect in the past year, and this is likely an underestimate. In 2019, 1,840 children died of abuse and neglect in the United States.
  • Each day, more than 1,000 youth are treated in emergency departments for physical assault-related injuries.
  • In 2019, about 1 in 5 high school students reported being bullied on school property in the last year.
  • 8% of high school students had been in a physical fight on school property one or more times during the 12 months before the survey.
  • Each day, about 14 youth die from homicide, and more than 1,300 are treated in emergency departments for violence-related injuries.

Other Resources:


The National Suicide Prevention Lifeline is now: 988 Suicide and Crisis Lifeline

988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline. While some areas may be currently able to connect to the Lifeline by dialing 988, this dialing code will be available to everyone across the United States starting on July 16, 2022.

Suicide is the second leading cause of death for children, adolescents, and young adults age 15-to-24-year-olds. The majority of children and adolescents who attempt suicide have a significant mental health disorder, usually depression.

Among younger children, suicide attempts are often impulsive. They may be associated with feelings of sadness, confusion, anger, or problems with attention and hyperactivity.

Among teenagers, suicide attempts may be associated with feelings of stress, self-doubt, pressure to succeed, financial uncertainty, disappointment, and loss. For some teens, suicide may appear to be a solution to their problems.

Depression and suicidal feelings are treatable mental disorders. The child or adolescent needs to have his or her illness recognized and diagnosed, and appropriately treated with a comprehensive treatment plan.

Other Resources:

Child Abuse Reporting In The State of Texas

Download the Texas Department of Family and Protective Services (DFPS) Guide to Reporting Suspected Abuse or Neglect of a Child in Texas


The Texas Family Code defines abuse as the following acts or omissions by a person:

  • (A) mental or emotional injury to a child that results in an observable and material impairment in the child’s growth, development, or psychological functioning;
  • (B) causing or permitting the child to be in a situation in which the child sustains a mental or emotional injury that results in an observable and material impairment in the child’s growth, development, or psychological functioning;
  • (C) physical injury that results in substantial harm to the child, or the genuine threat of substantial harm from physical injury to the child, including an injury that is at variance with the history or explanation given and excluding an accident or reasonable discipline by a parent, guardian, or managing or possessory conservator that does not expose the child to a substantial risk of harm;
  • (D) failure to make a reasonable effort to prevent an action by another person that results in physical injury that results in substantial harm to the child;
  • (E) sexual conduct harmful to a child’s mental, emotional, or physical welfare, including conduct that constitutes the offense of continuous sexual abuse of young child or disabled individual, indecency with a child, sexual assault, or aggravated sexual assault;
  • (F) failure to make a reasonable effort to prevent sexual conduct harmful to a child;
  • (G) compelling or encouraging the child to engage in sexual conduct or solicitation of prostitution, or compelling prostitution;
  • (H) causing, permitting, encouraging, engaging in, or allowing the photographing, filming, or depicting of the child if the person knew or should have known that the resulting photograph, film, or depiction of the child is obscene, or pornographic;
  • (I) the current use by a person of a controlled substance, in a manner or to the extent that the use results in physical, mental, or emotional injury to a child;
  • (J) causing, expressly permitting, or encouraging a child to use a controlled substance;
  • (K) causing, permitting, encouraging, engaging in, or allowing a sexual performance by a child;
  • (L) knowingly causing, permitting, encouraging, engaging in, or allowing a child to be trafficked, or the failure to make a reasonable effort to prevent a child from being trafficked in a manner punishable as an offense under any of those sections; or
  • (M) forcing or coercing a child to enter into a marriage.

Neglect is defined by the Texas Family Code as: an act or failure to act by a person responsible for a child’s care, custody, or welfare evidencing the person’s blatant disregard for the consequences of the act or failure to act that results in harm to the child or that creates an immediate danger to the child’s physical health or safety and:

  • (A) includes:
    • (i) the leaving of a child in a situation where the child would be exposed to an immediate danger of physical or mental harm, without arranging for necessary care for the child, and the demonstration of an intent not to return by a parent, guardian, or managing or possessory conservator of the child;
    • (ii) the following acts or omissions by a person:
      • (a) placing a child in or failing to remove a child from a situation that a reasonable person would realize requires judgment or actions beyond the child’s level of maturity, physical condition, or mental abilities and that results in bodily injury or an immediate danger of harm to the child;
      • (b) failing to seek, obtain, or follow through with medical care for a child, with the failure resulting in or presenting an immediate danger of death, disfigurement, or bodily injury or with the failure resulting in an observable and material impairment to the growth, development, or functioning of the child;
      • (c) the failure to provide a child with food, clothing, or shelter necessary to sustain the life or health of the child, excluding failure caused primarily by financial inability unless relief services had been offered and refused;
      • (d) placing a child in or failing to remove the child from a situation in which the child would be exposed to an immediate danger of sexual conduct harmful to the child; or
      • (e) placing a child in or failing to remove the child from a situation in which the child would be exposed to acts or omissions that constitute abuse under Subdivision (1)(E), (F), (G), (H), or (K) committed against another child;
    • (iii) the failure by the person responsible for a child’s care, custody, or welfare to permit the child to return to the child’s home without arranging for the necessary care for the child after the child has been absent from the home for any reason, including having been in residential placement or having run away; or
    • (iv) a negligent act or omission by an employee, volunteer, or other individual working under the auspices of a facility or program, including failure to comply with an individual treatment plan, plan of care, or individualized service plan, that causes or may cause substantial emotional harm or physical injury to, or the death of, a child served by the facility or program as further described by rule or policy; and
  • (B) does not include:
    • (i) the refusal by a person responsible for a child’s care, custody, or welfare to permit the child to remain in or return to the child’s home resulting in the placement of the child in the conservatorship of the department if:
      • (a) the child has a severe emotional disturbance;
      • (b) the person’s refusal is based solely on the person’s inability to obtain mental health services necessary to protect the safety and well-being of the child; and
      • (c) the person has exhausted all reasonable means available to the person to obtain the mental health services described by Sub-subparagraph (b); or
    • (ii) allowing the child to engage in independent activities that are appropriate and typical for the child’s level of maturity, physical condition, developmental abilities, or culture.


A person who suspects child abuse or neglect, but fails to report it, can be charged with a misdemeanor or state jail felony. Remember, reporting suspected child abuse or neglect makes it possible for a child to get help. Report child abuse or neglect in two ways:


You may call the Texas Abuse Hotline at 1-800-252-5400 to report abuse or neglect. The hotline is answered by DFPS Intake Specialists (who are all degreed
professionals) 24 hours a day, 365 days a year. You will be asked to provide your name and contact information. You will be asked to explain your concerns. The Intake Specialist might ask additional questions to determine if the situation that you describe meets the Texas Family Code’s definitions of abuse or neglect.


You may report your allegations to the Texas Abuse Hotline through the Internet at This secure website provides a way to explain your concerns in writing. You must provide your name and a valid e-mail address. Your identity remains confidential and will not be provided directly to the accused person by any DFPS employee. Once an Intake Specialist processes your report, you will receive a confirmation e-mail with a Call Identification Number. The e-mail will also tell you whether or not your report was forwarded to a local DFPS office for further investigation.

Domestic Violence and Family Services

On average, nearly 20 people per minute are physically abused by an intimate partner in the United States. During one year, this equates to more than 10 million women and men. If you or someone you know is experiencing domestic violence, there are resources available.

National Domestic Violence Hotline

  • Call 1-800-799-SAFE (7233)
  • Text “START” to 88788
  • Hotline is available 24/7 in English, Spanish, and 200+ others through interpretation services.

National Coalition Against Domestic Violence

  • The National Coalition Against Domestic Violence (NCADV)’s mission is to lead, mobilize and raise our voices to support efforts that demand a change of conditions that lead to domestic violence such as patriarchy, privilege, racism, sexism, and classism. We are dedicated to supporting survivors and holding offenders accountable and supporting advocates.
  • View the National Domestic Valence Statistics Fact Sheet

Mental Health First Aid


Mental Health First Aid is a national in-person training, designed for individuals looking to assist a person struggling with mental health concerns. The training provides information about mental illnesses as well as addictions. During the training individuals will learn a 5-step action plan to support a person in crisis and make a connection to the resources needed for treatment or support.

Participants will get hands-on practice utilizing the concepts discussed in the training, through interactive group activities, role plays and discussions. Participants will leave feeling ready to “say something” when they “see something.”

Sign Up For The Free Training Now

COVID-19 Mental Health Response Services

Texas Health and Human Services

  • Texas Health and Human Services has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic.
  • This new resource offers COVID-19-related mental health support for all Texans.
  • People can call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.

Grant Halliburton Foundation

  • “Here For Texas” Mental Health Navigation Line remains open.
  • The Navigation Line: 972-744-9790 (Monday – Friday) from 10 a.m. to 6 p.m.
  • All other services closed.

Metrocrest Services

  • Service area: Carrollton, Farmers Branch, Coppell, Addison, and 75287 portion of Dallas in Denton County.
  • Continuing to serve with emergency assistance (food, rent, electric) for low income/crisis situations.
  • Continuing to assist with Workforce and Senior Programs.
  • The delivery of services is streamlined, no direct contact, but processes to qualify have not changed.
  • Call for assistance: 214-446-2100, by appointment. You will be directed as to the requirements and process at that time.
  • All emergencies are taken into account.

Metrocare Services

  • Behavioral and mental health services are now conducted via phone.
  • Call each location for appointment.
  • Each clinic is open with medical and clinical staff for urgent care needs.

A. Metrocare Adult Center at Samuell — Center & Pharmacy

  • 4645 Samuell Blvd
    Dallas, TX 75228

B. Metrocare Child & Adolescent Center at Samuell

  • 4701 Samuell Blvd
    Dallas, TX 75228

C. Metrocare Adult Center at Westmoreland — Center & Pharmacy

  • 1350 N. Westmoreland
    Dallas, TX 75211

D. Metrocare Child & Adolescent Center at Westmoreland

  • 1353 N. Westmoreland
    Dallas, TX 75211

E. Metrocare at Lancaster-Kiest — Center & Pharmacy

  • 3330 S. Lancaster Road
    Dallas, TX 75216

F. Metrocare at Skillman — Center & Pharmacy

  • 9708 Skillman St
    Dallas, TX 75243

LifePath Systems

  • Providing full services: mental and behavioral health service

A. Plano Outpatient Clinic

  • 7308 Alma Drive
    Plano, TX 75025
    (972) 422-5939 or 1-844-544-5939

B. McKinney Outpatient Clinic

  • 1515 Heritage Drive
    McKinney, TX 75069
    (972) 562-9647

UT Southwestern Center for Depression Research and Clinical Care

  • For information about COVID-19, mental health resources, or referrals in the DFW Metroplex, call 214-648-7355 and speak with a licensed clinician, Monday–Friday from 8am–6pm.

Family Health Center at Virginia Parkway

  • Continues to provide medical, dental and behavioral health services. Community outreach and presentations are on-hold at this time.
  • All patients, visitors and service representatives arriving at Family Health Center at Virginia Parkway (120 S. Central Expressway, McKinney, TX) will receive a health screening for Coronavirus (COVID-19) before entering the clinic. The health screening will include a temperature screen and short questionnaire.
  • To schedule a Telemedicine appointment for Family Medicine, Pediatrics, Obstetrics, or Behavioral Health Counseling, please call 214.618.5600.

Training for Community Partners

Thank you for your interest in partnership with Communities In Schools of the Dallas Region! We would love to work with your team to provide training beneficial to your staff. We custom create these trainings, based on your school or organization’s needs, but topics that we have recently provided training on include:

(1) Stress and Burnout
(2) Trauma and the Brain
(3) Working with Children with Anxiety
(4) Non-Suicidal Self Injury
(5) Building Relationships with Students

Please reach out to to assess your team’s needs and discuss a training program.

The pricing structure for external trainings for community partners is as follows:

$125 per hour with a minimum of 2 hours, for a limit of 50 participants
Additional $50 for additional 20 participants

For example, if you requested a 4-hour training for 75 participants, you would be invoiced for $450 (= $400 training costs + $50 for 25 additional participants)

Half of the payment will be invoiced when the training is booked. This payment must be received in order to reserve the training date. The rest of the payment is due at the conclusion of the training. A final receipt of services will be provided within a week of the training being complete.